Support
Knowvation Support
- Technical Support
Access to the Knowvation® Support Center:
- 24×7/365 access to the Knowvation Ticketing System, with guaranteed timely responses
- 24×7/365 access to the Knowvation Support Knowledge Base, where you can find answers to commonly asked questions
- Knowvation Product Documentation
- Support Alerts and Notifications
- Direct access to Technical Support Engineers through web, email or phone
- Configuration advice to help your implementation process
- Training
Online training available.
- Support Programs
To learn about available Knowvation support programs send an email to knowvation@ptfs.com or call 301-654-8088 Ext. 116.
Existing customers, please click here to login to the support center.
Bibliovation Support
- Technical Support
- 24×7/365 access to the Bibliovation Ticketing system, with guaranteed responses
- 24×7/365 access to the Bibliovation Support Knowledge base, where you can find answers to commonly asked questions
- Bibliovation Product Documentation
- Support Alerts & Notifications
- Direct access to technical support engineers through web, email or phone
- Configuration advice to help your implementation process.
- Support Programs
Existing customers, please click the button below to login to the support center. If you are having issues logging in, please email support@liblime.com or call 301-654-8088 ext 106.