Implementation Services
Structured, Secure Implementation for Digital Content Access
Progressive Technology Federal Systems, Inc. (PTFS) has developed and deployed Knowvation™, a robust, web-based Content Services Platform (CSP), across a wide range of government and institutional environments. Knowvation is designed to manage structured and unstructured content, support public access, and integrate with legacy and modern systems.
Knowvation’s modular architecture, advanced metadata handling, and AI-enhanced search capabilities make it an ideal solution for public-facing websites that require secure, scalable, and user-friendly digital access to documents and records—particularly for environments requiring robust information governance and compliance.
With flexible integration into legacy and modern systems, Knowvation supports data-intensive environments across government, regulated industries, and enterprise-scale infrastructures, and is optimized for phased content platform implementation for government agencies.
Proven Content Platform Deployment
PTFS uses a phased implementation model, typically lasting 4–6 months, minimizing disruption while ensuring long-term scalability and security. Our process supports a step-by-step enterprise content migration and includes:

Step 1:
Project Planning & Alignment
Stakeholder kickoff sessions and scope definition set technical, operational, and governance goals to support a successful digital access platform rollout strategy.
Step 2:
Security & Architecture Compliance
Deployment in PTFS-hosted environments, on-premises, or authorized cloud infrastructure. Knowvation meets FedRAMP, NIST, DoD IL, FOIA, HIPAA, and DoD 5015.2 standards, supported by audit trails, document-level security, and version control—critical for secure software deployment in FOIA and DoD environments.
Step 3:
Requirements Analysis
Through workshops and interviews, we develop a detailed Requirements Traceability Matrix (RTM) that aligns with functional and technical goals.
Step 4:
Test Environment Setup
Configure workflows, metadata schemas, and UI components in a sandbox for early validation and iterative feedback. This approach supports sandbox testing during digital platform rollout.
Step 5:
Data Migration Strategy
Plan and execute ETL processes, including test migrations, data reconciliation, and full-scale ingestion, ensuring a smooth, structured implementation for digital public portals.
Step 6:
System Validation & Cutover
Conduct System Integration Testing (SIT) and User Acceptance Testing (UAT) before go-live, ensuring quality and readiness.
Step 7:
Training & Knowledge Transfer
Provide role-specific training and tailored materials to support both end users and administrators.
Step 8:
Go-Live & Ongoing Support
Seamless production launch with DNS updates, followed by transition to the PTFS Technical Assistance Center (TAC) for sustained support. This includes post-launch analytics and user feedback—hallmarks of a secure content services platform rollout.
Putting It All Together
Knowvation’s modular architecture, advanced metadata handling, and AI-enhanced search capabilities make it an ideal solution for public-facing websites that require secure, scalable, and user-friendly digital access to documents and records—particularly for environments requiring robust information governance and compliance.
With flexible integration into legacy and modern systems, Knowvation supports data-intensive environments across government, regulated industries, and enterprise-scale infrastructures, and is optimized for phased content platform implementation for government agencies.
An Ideal Solution for Secure, Scalable, and User-Friendly Digital Access
Knowvation’s modular architecture, advanced metadata handling, and AI-enhanced search capabilities make it an ideal solution for public-facing websites that require secure, scalable, and user-friendly digital access to documents and records—particularly for environments requiring robust information governance and compliance.
With flexible integration into legacy and modern systems, Knowvation supports data-intensive environments across government, regulated industries, and enterprise-scale infrastructures, and is optimized for phased content platform implementation for government agencies.
Secure Deployment and Compliance
Security is a cornerstone of every Knowvation implementation. With adherence to FedRAMP Moderate and DoD IL4 standards (in process), the platform supports strict role-based access control (RBAC), audit logging, and monitoring.
Permissions can be finely tuned at user, group, or document levels to protect sensitive information without sacrificing usability. This robust security framework is embedded into every phase of deployment to meet rigorous government and regulatory requirements.
Metadata Management and Version Control
Knowvation offers flexible metadata customization to fit your organization’s specific content governance needs. Support for Dublin Core, MARC, MODS, and custom schemas enables precise content classification.
Full version history and audit trails ensure every document edit, approval, or deletion is logged for compliance and traceability. Relationship management features explicitly link superseded or related documents, enhancing governance and archival workflows.
These metadata and version control capabilities are integrated into the phased implementation process to ensure compliance and long-term content integrity.
AI-Enhanced Search and Document Intelligence
Knowvation Platinum integrates advanced AI and machine learning technologies to improve content discovery and management. Semantic search and natural language processing (NLP) provide context-aware results, while automatic classification streamlines document organization.
Redaction automation supports both manual and AI-driven workflows—ideal for FOIA and sensitive data handling. Upcoming Retrieval-Augmented Generation (RAG) technology will enhance secure, chatbot-style interactions within your content environment.
These AI features are configured during implementation to optimize search relevance and reduce manual effort for data stewards.
Integration and Extensibility
Knowvation’s open architecture supports seamless integration with third-party systems like Esri ArcGIS, PayPal, Azure AD, and ADFS. APIs and data feeds such as REST, OAI-PMH, CSW, and Z39.50 allow for smooth data exchange and federation with external repositories.
Hot folder ingestion automates content intake, while federated search indexes data across on-prem, cloud, and hybrid sources—enabling “One Search Finds All.”
These integration options are built into the implementation roadmap, enabling a flexible and future-proof digital content ecosystem.
Public Access That’s Ready for Rollout
Knowvation is purpose-built to support public-facing content platforms such as digital libraries, open data portals, and public records systems. Designed for accessibility and scale, it enables secure, standards-based content delivery to a broad range of users—from anonymous visitors to authenticated internal stakeholders.
Built-In Capabilities Include:
Anonymous and Role-Based Access Controls
Configure content access at the document or collection level. Administrators can manage open and restricted content based on roles, ensuring users access the correct data from day one.
Responsive, Branded Web Interface
Knowvation’s mobile-friendly front end is easily customized during implementation to reflect your organization’s branding, with configurable themes, logos, and navigation for seamless public engagement.
Search and Discovery Capabilities
Users can explore content with full-text, faceted, Boolean, fuzzy, and geospatial search. Hierarchical browsing and metadata-based filtering improve findability and user experience, which are configured as part of your phased platform implementation.
System Interoperability
Knowvation integrates smoothly with CMS, DMS, and library systems using industry-standard protocols such as OAI-PMH, Z39.50, and more. Its search and integration with library systems enhance discoverability across platforms without requiring custom development.
Whether you’re launching a new public portal or replacing a legacy system, Knowvation provides a secure and scalable content platform implementation path—aligned with your access goals, compliance needs, and long-term digital strategy.
Why Knowvation Implementation Works for Data Leaders
- Federated indexing enables “One Search Finds All” across cloud, on-prem, and hybrid sources.
- AI/ML document intelligence supports extraction, classification, and multilingual search—including audio and video content.
- Integrated geospatial capabilities with Esri support and map-based AOI querying via Knowvation GS.
- Granular document-level security, audit logging, and compliance features support records governance and traceability.
- SQL API and BI integration enables powerful analytics with tools like Power BI, Tableau, MicroStrategy.
- Workflow automation via Knowvation BP for FOIA, records review, declassification, and RPA-enabled business process workflows.
- High scaling support via cloud-based federated architecture, indexing data in place without centralized ingestion PTFS.
Case Study: San Diego Co. – Survey Records System Integration
Discover how PTFS helped the County of San Diego modernize their land records management with Knowvation CSP—integrating advanced geospatial tools, secure online ordering, and public kiosk access.
Using a phased, compliance-driven approach, this implementation delivered a scalable, secure platform tailored to complex government workflows.
Ready to see the full story?
Explore how this solution transformed public access and document management for the County of San Diego.
See What a Structured, Secure Implementation Looks Like—From Day One
With PTFS, implementation isn’t an afterthought—it’s a core part of how we deliver success. From discovery to deployment, our team ensures Knowvation™ fits your content, compliance, and infrastructure requirements right out of the gate.
Explore the full implementation lifecycle—from planning to go-live.
Request a demo to see how our phased, compliant implementation approach can accelerate your digital access goals—without disrupting your mission.